Communications and System Analysis Advisor Municipality: District of Hope This posting closed on December 2, 2024 at 4:00 PM Job ID: HR -2024-22 (Please quote job ID on resume when applying) Department: Finance Job Description: The Communications and Systems Analysis Advisor is a dynamic, effective communicator with strong interpersonal skills and the ability to build and maintain effective working relationships. Develops and maintains the standards and approaches for annual IT sustainment and all IT project related training. Responsible for preparing and planning strategic digital communications campaigns with an equity, diversity and inclusion lens, analyze social media and website data reports and have knowledge of best practices and trends. Website maintenance responsibilities include overseeing website content and navigation in line with industry standards and best practices, using a content management system, creating online forms, and work with graphics, documents and images. The position establishes and maintains website standards, supports various departments with web and digital outreach, and ensures online content is current and accurate. The position also oversees the District’s online engagement platforms, which includes Twitter and Facebook. Duties: Responsibilities: • Designing and implementing strategies to ensure the corporate website provides optimal user experience, up-to-date relevant content that adheres with approved key messaging and editorial standards, and integrate with a variety of communications vehicles; • Designing and implementing strategies for the optimal use of a wide variety of social media accounts on behalf of the District; • Ensures compliance with the District’s Social Media Policy and communication best practices; • Developing, designing, and preparing a variety of printed and electronic informational and promotional publications and materials including press releases, newsletters, advertisements, print materials and promotional media, for diverse cultural and linguistic audiences; review departmental materials to ensure compliance with standards, consistent quality and messaging; • Promoting District media events, researching and preparing background material for the Mayor and/or delegate, and arranging news conferences. Playing a key role in media and public relations during emergencies by providing direction and advice on crisis communications and issues management strategies; • Designing and implementing strategies for optimal use of the District’s email marketing tools; • Have strong writing skills and an understanding of news writing style and adherence to Canadian Press style guide; • Possess strong digital skills including use of MS Office; • Assist with performing system maintenance functions including backups, error log monitoring, performance tuning, disk space management, and operating systems interface; • Ability to maintain confidentiality on all sensitive personal and corporate information and a high degree of professionalism and integrity; • Ability to work independently and conduct fact finding research effectively with minimal supervision, showing initiative and creativity in public engagement techniques; • Have sound judgement and the ability to resolve conflict; • Possess relationship building skills in addition to a high level of interpersonal skills and the ability to lead and influence stakeholders; and • Participating in other duties and special projects as assigned Educational Requirements: • Communications degree or equivalent experience in a similar position; • Computer Sciences, Information Technology (IT), or an acceptable combination of education and experience would be an asset; • Minimum of 3 years’ experience in a progressively responsible support role, functioning in a similar, complex environment; Skill Requirements: • Continual education to maintain best practices in the field IT training, software and hardware updates; • Desktop publishing skills (In Design, Photoshop, Illustrator) along with photography and website; • Demonstrated or ability to acquire knowledge of local government functions, responsibilities, organization, political structure and process; • Sound experience with software applications such as Adobe Acrobat, MS Office and Windows, and other similar applications associated with the work environment; • Ability to maintain a valid BC Class 5 driver’s licence; • Ability to establish and maintain a respectful working relationship with peers and supervisors; and • Experience with working with third party IT contractors. Salary: $85-$95,000 annual salary plus a comprehensive benefits package Additional Information: Schedule: 37.5 hours/week, 8:00 a.m. – 4:30 p.m., Monday – Friday Address: District of Hope 325 Wallace St. Hope, BC V0X 1L0 E-mail: hr@hope.ca Fax: 604-869-2275 Opening Date: November 5, 2024 08:00 AM Closing Date: December 2, 2024 04:00 PM Attachments for Communications and System Analysis Advisor Attachment Type Size Job Posting 319 KB Back