IT Support Technician (Full Time) Municipality: City of Chilliwack This posting closed on October 15, 2019 at 4:30 PM Job ID: 2019-93 (Please quote job ID on resume when applying) Department: Information Technology Job Description: The incumbent in this class assists management to achieve an efficient operation with the Information Technology Department through reliable performance in providing computer user and network support, observing and complying with municipal policies and ensuring the safety and security of confidential material/matters pertaining to the Department's operation. The incumbent will also be responsible for performing a wide range of associated functions and providing assistance to other functions of the municipal operation as directed by the Deputy Manager of Information Technology. Considerable independence and judgment is exercised and assignments and responsibilities are performed under general supervision in accordance with established routine and performance is subject to review, inspection and evaluation by the Deputy Manager of Information Technology. Duties: The incumbent in this class will be responsible for ensuring the functionality and efficiency of the computer networks; troubleshooting computer and network hardware, software and related problems; providing advice and assistance to users and departmental staff on technical matters; and maintaining a current awareness of computing and communications industry standards and developments. Educational Requirements: Must have a diploma in information systems or related discipline from a recognized post-secondary institute; Minimum of 2 years??? experience in a computer system support environment. Skill Requirements: Must be able to install, maintain and troubleshoot hardware and software systems, including but not limited to, desktop & server hardware, printers, mobile computing devices including smartphones and mobile computers in vehicles; Able to be polite, tactful and courteous in dealing with the public; Able to establish and maintain an effective working relationship with department officials and other members of staff; Good knowledge of the functions, practices and procedures, bylaws, policies and regulations pertaining to the operations of the municipality; Ability to qualify for, and maintain, the required security clearance for the position; Must be in possession of a valid B.C. Driver's Licence. Salary: $32.58 - $38.33 per hour (2019 Rate) Address: 8550 Young Road Chilliwack, BC V2P 8A4 Opening Date: October 7, 2019 08:30 AM Closing Date: October 15, 2019 04:30 PM Back