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IT Support Technician
Municipality: City of Abbotsford This posting closed on

October 16, 2017
at 4:30 PM
Job ID: 17-135 (Please quote job ID on resume when applying)
Department: Innovation, Strategy & Intergovernmental Relations
Job Description: At the City of Abbotsford our people are our greatest asset. We offer a wide range of diverse, stimulating and rewarding career opportunities that support and recognize high levels of performance. In Abbotsford, we work strongly to create a challenging yet rewarding environment for our employees to thrive. We invite you to become part of a place that has strong corporate and organizational values, rewarding career paths, challenging opportunities and an engaging and dynamic team to work with.

Be part of the story. Join our team today.

IT Support Technician
CUPE, Full Time on a
Temporary Basis
#17-135

The City of Abbotsford is looking for a high energy, customer service focused IT Support Technician to join our fun, dynamic team of professionals. This assignment is Full-time on temporary basis until return of incumbent. (approx. 12 weeks)

In this customer service orientated role you will deliver outstanding support by providing problem-solving assistance on IT desktop and office equipment support to staff. As the IT Support Technician you will write script and use IT Management tools to deploy software packages, updates and patches; receive and troubleshoot a variety of software, hardware and network communication problems; resolve or refer problems to appropriate staff; carry out assigned special projects and provide advice and assistance to clients to enable them to optimize IT related products, services and equipment such as:

• Physical or virtual desktops and peripherals
• Mobile devices
• Telecommunication equipment, voice trees and voicemail
• Printing, copying and scanning services
• Desktop applications and operating systems
• Network logon accounts and resource access

Your dynamic relationship building skills will help you in establishing and maintaining effective working relationships with internal and external contacts to effectively convey clients’ needs and concerns. You will have a passion for lifelong learning to keep sharp in current with trends and development in technology.

In order to be considered for this position you must have:

• Grade 12 plus a two-year Diploma in computer sciences from a technical institute or college;
• Minimum of one year PC hardware, software applications and networking experience;
• Valid Class 5 British Columbia Driver's Licence.

This position is unionized, C.U.P.E Local 774, and the hourly rate of pay is from $28.56 to $33.60 per hour (2015 rates).

At the City of Abbotsford we work strongly to create a challenging yet rewarding environment for our employees to thrive. We offer ongoing personal and professional development opportunities, competitive compensation and a comprehensive benefits package. To apply, please visit us online at www.abbotsford.ca/careers

Closing Date: October 16, 2017

Opening Date: October 10, 2017 08:30 AM
Closing Date: October 16, 2017 04:30 PM

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