City of White Rock Township of Langley City of Surrey District of Mission District of Kent District of Hope Village of Harrison Hot Springs, Fraser Valley Regional District Cultus Lake Park Board City of Chilliwack City of Abbotsford Home Job Listings

Junior Adjuster (Temporary 6 Months)
*Please apply online at
Municipality: City of Surrey This posting closed on

October 29, 2017
at 4:30 PM
• Review files, set up quantum and liaise with claimants
• Be responsible for the investigation, adjudication and settlement for claims at a junior level
• Work under the guidance of a Senior Examiner
• Maintain current and accurate file notes regarding file updates, changes and client interaction
• Identify files that require redirection to Senior Examiner due to file complexity or sensitivity
• Deliver quality service and facilitate prompt and equitable settlement of claims within the parameters of corporate policies and standards
• Draft various correspondence to claimant
• Perform other related job duties.

• The ability to interpret complex documents of a legal nature and perform and understand numerical calculations including analysis of comparative information
• Effective analytical skills, including identification of cause and effect dynamics and a strong ability to draw valid conclusions
• Advanced verbal communication including listening, interviewing, negotiation, and ability to tailor approach to audience
• Advanced written communication including writing ability of a technical nature
• Strong interpersonal skills allowing for effective dialogue and dealing with conflict and difficult situations
• A proactive and positive approach to customer service ensuring that all inquiries are effectively managed with in a timely manner
• Excellent attention to detail
• Demonstrated organizational ability to prioritize and manage conflicting priorities in an effective manner
• Be aligned with the City of Surrey’s Core Values of Community, Integrity, Innovation, Teamwork, Service.

To be considered, applicants will possess the following minimum qualifications:
• Relevant insurance experience and working towards obtaining CIP designation would be an asset
• An equivalent combination of education and experience may be considered
Opening Date: September 29, 2017 08:30 AM
Closing Date: October 29, 2017 04:30 PM