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Customer Service Representative
Municipality: City of Abbotsford This posting closed on

December 15, 2017
at 4:30 PM
Job ID: 17-093 (Please quote job ID on resume when applying)
Department: Parks, Recreation & Culture
Job Description: At the City of Abbotsford our people are our greatest asset. We offer a wide range of diverse, stimulating and rewarding career opportunities that support and recognize high levels of performance. In Abbotsford, we work strongly to create a challenging yet rewarding environment for our employees to thrive. We invite you to become part of a place that has strong corporate and organizational values, rewarding career paths, challenging opportunities and an engaging and dynamic team to work with.

Be part of the story. Join our team today.

Are you an outgoing, customer focused individual with proven skills and experience in working in a fast-paced environment? If so, we are currently offering auxiliary opportunities as a Customer Service Representative in our Parks, Recreation and Culture Department.

In this exciting role you will be in constant contact with the general public and community groups. The work involves the provision of assistance and information regarding recreation programs, events, schedules, rentals and fees, as well as processing registration for all recreation programs; receiving and processing cash and other forms of payments and routine clerical support duties. Your time management and organization skills will allow you to work effectively in this busy atmosphere. Your strong communication and relationship building skills will be essential as you provide information and assistance to the public and maintain effective working relationships with all stakeholders. Your ability to work independently, multi-task and take initiative will guide your success in this position.

As the ideal candidate you will have:
• Grade 12
• Computer and software courses (word processing and spreadsheet applications)
• Minimum typing speed of 40 wpm
• Minimum of one (1) year customer service experience, including performing cash receipting
• CPR Level C with AED
• Occupational First Aid Certification-Level 1 is an Asset

Auxiliary Employees are employed on an intermittent or temporary basis for the purpose of relief, replacement or increased activities. Ability to work flexible hours including days, evenings, holidays and weekends is required.

This position is unionized, CUPE Local 774, and the hourly rate of pay is from $20.84 to $24.51 per hour (2015 rate).

At the City of Abbotsford we work strongly to create a challenging yet rewarding environment for our employees to thrive. We offer ongoing personal and professional development opportunities, competitive compensation and a comprehensive benefits package.
Opening Date: July 26, 2017 08:30 AM
Closing Date: December 15, 2017 04:30 PM

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